Returns

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Maple Crown Return & Exchange Policy

Important Notice:

Please double-check your order before placing it to avoid delays or issues.

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Size & Color Changes:

If you need to make a change to the size or color of your order, email us before your item is fulfilled at:
📩 the6ix@maplecrown.ca

Once your order is processed and fulfilled, we are unable to make changes.

Order cancellations are not permitted once the order is confirmed.

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Returns & Exchanges

⏱ Timeframe:
You have 14 days from the delivery date to request a return or exchange.
Requests after 14 days will not be accepted.

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📩 Email us at: the6ix@maplecrown.ca

 

Return Policy:

• Returns are issued as store credit (e-gift card) only.

• Items must be unworn, unwashed, and in original condition with all tags attached.

• You are responsible for return shipping costs. Original shipping charges are non-refundable.

• We currently do not accept returns from EU addresses.

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Damages & Order Issues:

If you received a defective item or the wrong product, please contact us immediately at the6ix@maplecrown.ca so we can resolve it.

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Final Sale Items:

Items marked “Final Sale” are not eligible for return, exchange, or refund.
Please review your order carefully before checking out.

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Lost or Stolen Packages:

• Use your tracking number to follow your delivery.

• If your package is marked delivered but you haven’t received it, notify us within 14 days.

• Maple Crown is not liable for lost or stolen packages if the shipping address provided was correct.

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